Legal

Terms of Service

Last updated: May 2025

1. Parties

These terms govern the relationship between MAXQ Analytics B.V. ("Maxq Analytics", "we", "us"), registered at De Holle Bilt 25, 3732 HM De Bilt, Netherlands (KvK 95597166), and the client ("you") engaging our services.

2. Services

Maxq Analytics provides data engineering, analytics architecture, and related consulting services as described in individual proposals or statements of work ("SOW"). Each SOW is incorporated into these terms by reference. In case of conflict, the SOW takes precedence.

3. Rates and payment

Our current hourly rates and capacity packages are published at maxqanalytics.io/#pricing. Invoices are issued monthly or at project milestones as agreed. Payment is due within 14 days of invoice date.

Late payments accrue interest at the statutory Dutch commercial rate (Wettelijke handelsrente) from the due date. We reserve the right to suspend services if invoices remain unpaid beyond 30 days.

4. Intellectual property

Upon full payment, all custom deliverables (data models, pipelines, documentation) become your property. You will have full ownership of every repository and artefact we produce for you.

We retain ownership of our proprietary frameworks, methodologies, and tooling that existed prior to the engagement or were developed independently. We grant you a perpetual, royalty-free licence to use these within the context of the deliverables.

5. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party. This obligation survives termination of the engagement for a period of 3 years. It does not apply to information that is publicly available or independently developed.

6. Data processing

Where we process personal data on your behalf in the course of delivering services, we act as a data processor. A Data Processing Agreement (DPA) will be entered into separately in accordance with GDPR requirements.

7. Limitation of liability

Our total liability to you for any claim arising from or related to the services shall not exceed the fees paid by you in the three months preceding the claim. We are not liable for indirect or consequential damages, loss of profits, or loss of data.

This limitation does not apply to liability arising from gross negligence, wilful misconduct, or breaches of confidentiality.

8. Termination

Either party may terminate an ongoing engagement with 30 days written notice. Upon termination, all work completed to date will be invoiced and delivered. Prepaid hours for unused capacity will be refunded on a pro-rata basis.

9. Governing law

These terms are governed by Dutch law. Any disputes that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent court in Utrecht, the Netherlands.

10. Changes to these terms

We may update these terms from time to time. Changes take effect 30 days after publication on this page. Continued use of our services after that date constitutes acceptance.